Privacy Policy

Introduction

Quythraxcrixal is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website quythraxcrixal.world or purchase our veranda decoration products and services. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

The data controller responsible for your personal data is Quythraxcrixal. Our contact details are set out in the Contact Us section below.

Information We Collect

Personal Information

When you contact us or place an order for veranda furniture, planters, lighting, or other outdoor decoration items, we may collect:

• Name and contact information
• Email address
• Telephone number
• Delivery address
• Payment information
• Communication preferences

Automatically Collected Information

When you browse our veranda decoration collections, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on site
• Referring website information
• Device and operating system information

Lawful Basis for Processing

We process your personal data only where we have a lawful basis:

• Contract: To perform our contract with you (processing orders, delivery, returns).
• Consent: Where you have given clear consent (e.g. marketing communications, non-essential cookies).
• Legitimate interests: To run our business, improve our website and services, prevent fraud, and communicate with you about your enquiries, where this does not override your rights.
• Legal obligation: Where we must comply with UK law (e.g. tax, accounting).

How We Use Your Information

We use your information to:

• Process orders for outdoor furniture, terracotta planters, string lights, and other veranda products
• Provide design consultations and personalised recommendations
• Respond to enquiries about garden layouts and cozy corner setups
• Send order confirmations and delivery updates
• Improve our website and product offerings
• Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share data with:

• Delivery partners to fulfil orders for garden furniture and accessories
• Payment processors to complete transactions securely
• Service providers who assist our operations
• Advertising partners (for example when we use online advertising such as Google Ads), only where you have accepted relevant cookies or we have another lawful basis—see our Cookies Policy for details
• Legal authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your Rights

Under UK data protection law (UK GDPR and Data Protection Act 2018), you have the right to:

• Access: Request a copy of your personal data.
• Rectification: Have inaccurate data corrected.
• Erasure: Request deletion of your data in certain circumstances.
• Restrict processing: Ask us to limit how we use your data in certain cases.
• Object: Object to processing based on legitimate interests or for direct marketing.
• Data portability: Receive your data in a structured, machine-readable format where applicable.
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

Data Retention

We retain personal information only for as long as necessary for the purposes set out in this policy:

• Order and transaction data: as required for tax and accounting (typically up to 7 years under UK law).
• Enquiry and contact form data: until the enquiry is resolved and for a short period thereafter, or longer if you become a customer.
• Marketing consent: until you withdraw consent or opt out.
• Cookie and technical data: as stated in our Cookies Policy.

We may retain data for longer where required by law or to establish, exercise or defend legal claims.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

International Transfers

We primarily store and process data within the United Kingdom. If we transfer data outside the UK, we will ensure appropriate safeguards are in place as required by UK data protection law.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

For questions about this Privacy Policy or your personal data, please contact us:

Quythraxcrixal
39A Bull St, Holt NR25 6HP, United Kingdom
Email: writetous@quythraxcrixal.world
Phone: +44 1263 587781